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Planned Maintenance: Saturday Jan 28th |
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Written by Jason Elwell
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Wednesday, 25 January 2012 16:25 |
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We will be performing maintenance on several of our servers on January 28th 12:01am - 2:00am Central. We will be powering down machines to install upgrades. The LPMS/CAMS/ERMS applications will not be available while these hardware upgrades are being performed.
Please check back here or Twitter (http://twitter.com/LPSoftware) for further updates
Thanks,
LP Software Support |
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Last Updated on Wednesday, 25 January 2012 16:30 |
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Written by Jason Elwell
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Tuesday, 17 January 2012 10:00 |
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We experienced a 10 minute outage on 01/16/2012. You can download the report below:
http://lpguys.com/support/01162012OutageReport.pdf |
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Last Updated on Tuesday, 17 January 2012 10:03 |
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Written by Jason Elwell
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Monday, 14 March 2011 18:24 |
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After 8 long months of hard work, we are pleased to announce the availability of a major update to our software offerings. Each one of our products have been enhanced based on feedback you have given us. Below are the new product versions:
LPMS-Windows 6.00, LPMS-Web 8.00, CAMS-Windows 4.00, CAMS-Web 4.00, Smart-Alert 6.00
Whats New? The short answer is, LOTS! For a detailed list of changes see the "Feature List" documents in the "Downloads" section.
How do I upgrade? If you are a "traditionally licensed" client (IT department maintains the LPMS servers), then you will need to coordinate the upgrade process with your IT department. If you are an "On-Demand Hosted" clent, then contact us at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
to schedule your upgrade.
Cost? Our customers get major updates included at no additional cost as part of your service agreement.
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Last Updated on Monday, 14 March 2011 19:13 |
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(RESCHEDULED) Server Maintenance Window |
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Written by Jason Elwell
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Friday, 17 June 2011 13:38 |
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Hello,
Please be aware the we have scheduled a server maintenance window that will affect your LPMS/CAMS/ERMS hosted applications. The maintenance work is scheduled for:
Friday June 24st 1am-2am
The work will include an upgrade to our edge routing/switching equipment which will result in the LPMS/CAMS/ERMS applications being unavailable while it is being performed.
LP Software is committed to minimizing the impact this work will have on your business. Progress udates (as always) will be posted at http://crm.lpguys.com/portal and http://twitter.com/lpsoftware.
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Last Updated on Thursday, 23 June 2011 07:30 |
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Written by Jason Elwell
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Tuesday, 01 February 2011 09:52 |
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As you may have heard, the Chicago area (as well as many other parts of the country) is preparing for a large winter storm. Our area is under a blizzard warning and could receive up to 24 inches of snow in the next 36 hours. In the interest of keeping our employees safe and accessible to our clients, we have implemented our inclement weather plan. Below is a list of Frequently Asked Questions that may help clarify the situation:
Is LP Software still open for business? Yes, but our physical corporate office will be closed. All LP Software employees are equipped to work offsite from their homes. You will find that our staff is available to assist you as usual.
Will i still be able to reach Sales/Support at 708-361-4310? Yes. Our state of the art VOIP telephone system will still be answered by a human that will connect you with the appropriate party.
How long will these arranges be in place? Currently these actions will remain in effect Tuesday afternoon through Wednesday. We plan to resume business as usual on Thursday.
Are the servers that host the software for hosted clients unattended? No. Hosted client server hardware is maintained in a separate datacenter. This facility will continue to be manned 24/7 and is prepared with backup UPS units and diesel generators in the event of a utility power failure.
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Last Updated on Tuesday, 01 February 2011 10:04 |
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Our outbound phone service has been restored.